Digital Skilling for Employment (DSE) is a World Bank–supported initiative implemented by Forward MENA and Digital Opportunity Trust (DOT) to expand access to market-relevant digital skills and income-generating opportunities for vulnerable youth in Lebanon (ages 17–35), including Syrian refugees. Through Component 1, Forward MENA scales the nammiskills platform and partners with universities and global tech providers to deliver short, job-relevant learning pathways linked to industry-recognized certifications.

You will find below our Environmental and social commitment plan (ESCP) 

To ensure the Project is implemented responsibly and transparently, Forward MENA has adopted an Environmental and Social Commitment Plan (ESCP) aligned with the World Bank’s Environmental and Social Standards. The ESCP outlines the key measures, roles, timeframes, monitoring and reporting arrangements, and grievance mechanisms that will guide delivery throughout implementation.

ESCP English Version: ESCP-FWD-Eng.pdf
ESCP Arabic Version: ESCP-FWD-Ar.pdf

Feedback, Complaints and Grievances
If you have any feedback, complaints, or grievances, or wish to report any misconduct, you can contact Forward MENA confidentially through:
📧 Email: feedback@forwardmena.org
📞 Phone / WhatsApp: +961 76 910 256

For any concerns or reports related to Sexual Exploitation or Sexual Harassment, you can confidentially contact us by email at feedback@forwardmena.org.

Important

• Your report and all communications with Forward MENA will be kept strictly confidential. Your information will not be shared with anyone without your consent.
• Making a complaint will not affect your case, participation, or relationship with Forward MENA in any way.
• You may submit a complaint anonymously.